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Dene Adams® Shipping Terms

We have your order! Now what? 

Domestic Shipments 

Orders will be processed in our warehouse in Kansas City. 

Orders are processed within 3 business days of the order placed by our lovely shipping worker. No orders are expedited. If you hit Priority Mail shipping when you have the option for free shipping, your order does not process faster. 

Orders are shipped through USPS. 

Orders are shipped through USPS Priority Mail.  

USPS Priority Mail can take 1-3 business days before delivery. At times, delivery can be delayed due to weather or other issues. 

Once your order has been processed, packed, and labeled our awesome USPS mailman picks up all the shipments that day.

Customers receive a shipping confirmation and a delivery confirmation email. 

You will receive an email that lets you know your order has shipped. This will have a tracking number that you can use to follow your package. Note that tracking can take up to 24 hours before movement is shown. 

Once your order has been delivered, you will receive another email letting you know it has been delivered to the address you provided. 

Never received your order? 

Once the order has been picked up from USPS, Dene Adams is not liable for the delivery. If the order is missing but shows delivered when you get home, it is the responsibility of the customer to contact USPS to verify the delivery. If they verify it is then the responsibility of the customer to file a claim and a police report for a stolen item. Once a police report has been filed you can contact support@deneadams.com to discuss options available. 

 

International Shipments

Orders are processed within 5 business days of the order placed by our lovely shipping worker. No orders are expedited.

If you are in Central & North America you can choose to ship:

  • DHL Express
  • USPS Priority International

If you are in South America, Africa, Asia or Europe your order is shipped:

  • DHL Express

Once your order has been processed, packed, and labeled your order is delivered to a Dropbox to be picked up by the shipping service. The customs forms are automatically set based on your order.

You will receive an email that lets you know your order has shipped. This will have a tracking number that you can use to follow your package. Note that tracking can take up to 24 hours before movement is shown. 

Once your order has been delivered, you will receive another email letting you know it has been delivered to the address you provided.

On average international shipments range in price from $40-150, depending on weight and location.  The shipping rate is calculated by the shipping service.

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